Why do organizations have digital transformation high on their agenda? Well, to meet your clients’ – constantly changing – needs and wishes, to stay ahead in an uninterruptedly changing world, and to become more scalable, effective, and cost-efficient. Don’t become a Blockbuster, a Kodak, or a Nokia – be agile, innovate and add value. In the following weeks we will be publishing multiple articles and bundeling our knowledge on Digital Transformation in a e-book.
But first things first. Let’s dive a little deeper into this definition. What is digital transformation, and how can you utilize this as an organization?
What is digital transformation, what do you need to make it happen, and what will it bring?
Digital transformation is outlining your business’ goals and processes, mapping your company’s vision for the future and ensuring your systems carry you through and towards all of the above.
Digital transformation occurs on various levels: organization-wide, within one department, or in certain processes or workflows run by multiple divisions. It will bring scalability, effectiveness and cost-efficiency, and you need four things to realize it:
- the right mindset and culture;
- the right people;
- the right tools/solution(s);
- and the right expertise
Besides this, when should digital transformation be very high on your agenda? When is it most efficient, and can you reap the benefits? in other words:
How can you recognize your need for digital transformation?
Digital transformation is vital when you recognize yourself or your organization in one (or more) of the situations below:
- Are the total costs of your (digital) systems, software, and applications, including underlying processes and maintenance, still in sync with the benefits?. Understanding the TCO (total cost of ownership) is essential: ask yourself whether your workflows and processes can be better and more cost-efficient.
- Are daily tasks still handled on paper, and are critical processes run on outdated software, such as Excel?
- Can you take advantage of innovations pro-actively? Or are you limited by current systems when you want to integrate (the best) functionalities for your customers? Is the world changing faster than your organization can react to and do you feel like you’re stuck in second gear?
- Are you using your systems to their full potential? Or only using 10% while paying for 100%? Tailoring your systems to your business’ needs may seem expensive – but is it, really?
- Are your systems, applications, and portals supporting your business goals? Do processes go rogue due to limitations in current systems? When current systems control and even change your processes, rather than support your ideal way of working, digital transformation is the answer.
- Is your organization still depending on ancient coding language and/or people who can write it for you?
- Are data flows inaccurate, or isn’t your organization able to manage data properly?
- Do your current systems resemble a plate of spaghetti – where various applications are linked provisionally to make things work ‘for now’? Digital transformation leads to working with streamlined, compatible systems that reinforce each other.
Does any of this sound familiar? Transform! We’ll give you the information you need to build towards successful digital transformation, to create your own signature dish. The signature dish where everything comes together on one plate. The taste, the appearance and the combination of it all. It amazes the people eating and leaves them wanting to come back for more. That brings and preserves your business’ right to exist, keeps you up to speed, and results in leaving competitors who fail to digitally transform in your wake.
How do you realize a successful digital transformation?
Which ingredients do you need to create your signature dish? And in which order? Digital transformation is not just a project, it’s a lifestyle. Let’s elaborate!
Mindset and Culture
The right mindset is crucial – that’s where it all starts. You need to get energized by the thought of new opportunities and possibilities and look forward to change. You need agility in all teams, systems, processes and the company as a whole.
Once the mindset-box is ticked, it’s important to gather the right people. You need a Management Team that recognizes the need for innovation, creates momentum for a new IT strategy and is willing to implement it. The next step of the journey is to let Process Analysts (external analysts who take a close look at your organization and identify bottlenecks) and Solution Architects (external problem solvers who craft a solution based on the analysis) do their job. As we find people is very important in the process of digital transformation we will be writing a dedicated article on this subject.
Once the right solution for your business has been composed, you need Developers to build it. And to ensure a smooth overall process, you need agile Project Managers and Change Managers who prepare the business for the change to come – and roll it out when ready. This does not have to be expensive and complicated; by looking closely at the organization and including people, you can create a team of dedicated people to realize your digital transformation.
Changing mindset, culture, people and technology is often not daily business within organisations. In order to make a digital transformation fun rather than overwhelming having the right partner helps. You need a partner you can build on and with, who loves innovation and strives for change. A partner who is independent and impartial, because digital systems and applications are the lubricating oil of a business – and all organizations require a unique recipe. To us we live for finding the right system, application, or platform that fits your needs .
What results will digital transformation bring?
One of the most important things digital transformation brings is scalability. With a set of digital systems and applications tailored to your company’s needs, you will achieve (and keep achieving) important business goals. You ensure your organization meets the clients’ wishes, which leads to growth. And, bonus: you will always be one step ahead in a competitive landscape. In addition to that, transforming digitally will boost the effectiveness of workflows across the board. How? It enables employees to complete tasks without being held back by limited or unfitting systems. It creates the freedom for all employees to be creative, to experiment, and to think big.
And last, but definitely not least: having your ideal digital systems in place is cost-efficient. Legacy systems may seem cheaper, but you often end up using only a tenth of what you’re paying for. Digital transformation is an investment right now, but it will be cost-efficient in the long run.